Cookies Policy

Last updated: July 2025

This Cookie Policy explains how Closer2U OOD (UIC: 206690115), with registered office at 13 Hristo Botev Blvd., Sofia, in its capacity as a personal data controller and owner of the Flow&Grow brand, uses cookies and similar technologies on its website.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit our website. They allow the site to recognize your device and retain certain information – such as your preferred language, cart contents, or security settings.

2. What Types of Cookies Do We Use

We use the following categories of cookies:

  • Necessary (Essential)
    These cookies are crucial for the proper functioning of the website – for example, for logging into an account, saving your cart, and ensuring security. Without them, the website cannot operate correctly.
  • Analytical (Statistical)
    We use tools like Google Analytics to collect aggregated information about how users interact with the website – which pages are visited, how much time is spent on them, etc. This data is anonymized and helps us improve our content and navigation.
  • Functional
    These cookies remember your choices – such as your preferred language or whether you’ve already seen a particular banner, so it won’t be shown again.
  • Marketing (Advertising)
    These cookies are used to display personalized ads through partner platforms such as Google Ads or Facebook Pixel. They are used only after obtaining your consent.

3. What We Don’t Do with Cookies

  • We do not collect sensitive or personally identifying information via cookies.
  • We do not share cookie data with third parties without a legal basis or your consent.

4. How Can You Control Cookies?

When you first visit the site, a consent banner will appear, allowing you to accept or decline the use of non-essential cookies (analytics and marketing).

Additionally, you can manage cookies through your browser settings. You can:

  • Block all cookies
  • Allow only specific types
  • Delete cookies manually or automatically when closing your browser

Please note that deleting or blocking cookies may affect the functionality of the site.

5. Changes to the Policy

Closer2U OOD reserves the right to update this policy at any time to reflect changes in legislation or the technologies we use. All changes will be published on this page.

6. Contact Information

If you have any questions about our use of cookies, you can contact us at:

Closer2U OOD
13 Hristo Botev Blvd., Sofia
contacts@flowandgrow-eu.com